Shipping

Shipping Disclaimer:

Millie’s Homemade Ice Cream Gift Packages will be shipped via Fed-Ex Priority Overnight or Standard Overnight, per the customer’s choice. Delivery is only available Tuesday through Friday. Unfortunately we are unable to ship to PO Box addresses at this time.

Please allow at least 72 hours for processing after an order is placed. Orders placed on Monday: Delivery date is Thursday. Orders placed on Tuesday: Delivery date is Friday. Orders placed Wednesday through Saturday: Delivery date is Tuesday of the following week. Orders placed on Sunday: Delivery date is Wednesday of the following week. Orders must be placed by November 19th in order to arrive by Thanksgiving Day, and December 20th in order to arrive by Christmas Day.

It is the customer’s sole responsibility to ensure that all of the shipping information is correct before submitting their order. Once a package has been shipped, the address can not be altered. Once the order has been shipped, no returns, modifications, or cancellations may be made.*

*Millie’s guarantees that the package will arrive to the recipient(s) frozen. If for some reason, the ice cream does not arrive frozen, we will immediately replace the order at no charge, or offer a full refund. Please note: It is your responsibility to inform your recipient(s) that an urgent package has been delivered. We are not responsible for those packages that have been left outside for more than six (6) hours after delivery time.

While we will make our very best effort to meet your requested delivery date, we can’t guarantee the date and time of the delivery. Inclement weather and delivery issues beyond our control may cause delays.  If we are unable to meet your requested delivery date, we will ship your package out on the very next business day.

If you have any other questions, comments or concerns, please do not hesitate to contact our team at hello@millieshomemade.com.